We love what we do here at Halo & Honey and we want you to be fully satisfied. Since your wreath is custom made specifically for you, we ask you to contact within 3 days of receiving your order for a refund, exchange or store credit authorization and return to us, insured within 5 days of your initial order. Please note the customer is responsible for return shipping in original undamaged box for refund/exchange or store credit. See exceptions that apply here 


-All holiday items are non-refundable 20 days before that specific holiday. However, we understand life happens so exceptions and accommodations will be made on a case by case basis. Click here for customer support. 

-Cancellations cannot be accepted on custom orders over $50 

**Since each wreath is custom made tailored to you, please allow 5-7 days for shipping. Rush shipping is available at an additional charge**